LUC Terms & Conditions
Clear Care Starts Here
These Terms & Conditions outline the rules, policies, and guidelines for using the Lansing Urgent Care website and services. By accessing our website or receiving care from Lansing Urgent Care, you agree to the terms described below.
Use of This Website
The Lansing Urgent Care website is provided for informational and convenience purposes only. It is intended to help patients learn about our services, access resources, complete forms, and manage billing or portal access.
You agree to use this website lawfully and responsibly. You may not use the site in any way that could damage, disable, overburden, or interfere with its operation or security.
Medical Information Disclaimer
Content on this website is not intended to replace professional medical advice, diagnosis, or treatment. Always seek the advice of a qualified healthcare provider regarding any medical condition or concern.
Use of this website does not create a provider-patient relationship. A provider-patient relationship is only established when medical services are provided in person or through approved telemedicine encounters.
Appointments and Services
Lansing Urgent Care strives to provide timely and accurate information regarding services, hours, and availability. However, services may vary by location and are subject to change without notice.
We reserve the right to refuse or discontinue services when clinically appropriate or when patient behavior compromises safety, compliance, or care standards.
Patient Portal and Online Tools
Access to the Patient Portal, forms, bill payment systems, and other online tools is provided for your convenience. You are responsible for maintaining the confidentiality of your login credentials and for all activity associated with your account.
Lansing Urgent Care is not responsible for unauthorized access resulting from shared or compromised login information.
Billing and Payments
Patients are responsible for all charges incurred for services received, including charges not covered by insurance. Online billing tools are provided as a convenience and do not replace official billing statements.
Employers and occupational health clients are responsible for charges associated with services requested on behalf of employees or job candidates.
Privacy and Data Use
Your privacy is important to us. Use of this website is subject to our Notice of Privacy Practices, which explains how personal and medical information is collected, used, and protected in compliance with applicable laws, including HIPAA.
By using this website, you acknowledge and agree to the collection and use of information as described in our privacy policies.
Intellectual Property
All content on this website, including text, graphics, images, logos, and design elements, is the property of Lansing Urgent Care or its licensors and is protected by applicable copyright and trademark laws.
You may not reproduce, distribute, modify, or use website content without prior written permission.
Third-Party Links
This website may contain links to third-party websites for convenience or informational purposes. Lansing Urgent Care does not control or endorse these websites and is not responsible for their content, policies, or practices.
Use of third-party websites is at your own risk.
SMS Consent & Disclosure Policy
By providing your mobile number, you agree to receive text messages from Practice Name regarding your healthcare. These messages may include:
– Appointment reminders and confirmations
– Billing notifications and payment reminders
– Important health-related updates
– Post-visit survey reminders
– 2FA
Message Frequency: You may receive multiple messages depending on your appointments and account activity.
Message & Data Rates: Standard message and data rates may apply based on your mobile carrier’s plan.
Privacy Policy: For details on how we protect your information, please review our Privacy Policy page.
Help & Support: If you need assistance, reply with “HELP” for more information.
Opt-Out: You can stop receiving text messages at any time by replying with “STOP” to unsubscribe from all future messages.
For any questions, please contact us by phone at 517.999.2273 (CARE) or visit us at www.lansingurgentcare.com.
Limitation of Liability
Lansing Urgent Care is not liable for any damages arising from use of this website, including but not limited to indirect, incidental, or consequential damages. This includes technical issues, interruptions, or inaccuracies on the site.
Nothing in these Terms limits liability where prohibited by law.
Changes to These Terms
Lansing Urgent Care reserves the right to update or modify these Terms & Conditions at any time. Changes will be effective upon posting to the website. Continued use of the site constitutes acceptance of the updated terms.
Contact Information
If you have questions about these Terms & Conditions or need assistance, please contact Lansing Urgent Care through our website or at your local clinic location.